faq

What types of pet accessories do you offer?

We provide a curated selection of high-quality pet accessories, including stylish Airtag pet collars and durable reflective dog collars. Our products are designed to enhance both safety and comfort for your pets during walks and playtime.

How can I ensure the right fit for my pet's collar?

To determine the correct size for your pet's collar, measure the circumference of your pet's neck using a flexible measuring tape. It is advisable to add an additional 1-2 inches to ensure comfort. Each product listing includes a size chart for your reference.

What materials are used in your pet accessories?

Our pet accessories are crafted from premium materials that prioritize durability and comfort. For instance, our reflective collars are made from high-quality nylon that is both strong and lightweight, ensuring a secure fit without compromising your pet's comfort.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. Please contact us to initiate a return process.

How long does it take to process a refund?

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.